Terms of Service

Effective Date: January 15, 2025
Last Updated: January 15, 2025

1. Acceptance of Terms

Welcome to PlumberAI ("we", "us", "our").

These Terms of Service ("Terms") govern your use of our platform and services.

By accessing or using our services, you agree to be bound by these Terms.

2. Description of Service

PlumberAI is an AI-powered platform that provides:

  • Automated analysis of plumbing issues through image recognition
  • AI-generated recommendations and solutions
  • Connection to certified plumbing professionals
  • Educational content about plumbing problems

3. AI Limitations and Disclaimers

Important AI Disclaimers:

  • Not Professional Advice: AI analysis is for informational purposes only and does not constitute professional plumbing advice
  • Accuracy Limitations: AI recommendations may be incomplete, incorrect, or unsuitable for your specific situation
  • Emergency Situations: For plumbing emergencies, contact a licensed plumber immediately - do not rely solely on AI analysis
  • No Warranty: We make no warranties about the accuracy, completeness, or reliability of AI-generated content

4. User Responsibilities

You agree to:

  • Provide accurate information when using our Service
  • Use the Service only for lawful purposes
  • Not upload inappropriate, harmful, or copyrighted content
  • Verify AI recommendations with qualified professionals
  • Take appropriate safety precautions when dealing with plumbing issues
  • Not attempt to reverse engineer or interfere with our AI systems

5. Plumber Network

Our Service may connect you with third-party plumbing professionals ("Network Plumbers"). Please note:

  • Network Plumbers are independent contractors, not employees of PlumberAI
  • We do not guarantee the quality, availability, or pricing of Network Plumbers
  • All contracts and agreements are directly between you and the Network Plumber
  • We are not responsible for the work performed by Network Plumbers
  • Disputes should be resolved directly with the Network Plumber

6. Intellectual Property

The Service, including all content, features, and functionality, is owned by PlumberAI and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. User Content

By uploading images or providing information to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze your content for the purpose of providing and improving our Service. We will handle your content in accordance with ourPrivacy Policy.

8. Limitation of Liability

Liability Limitations:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUMBERAI SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PROPERTY DAMAGE, PERSONAL INJURY, OR LOST PROFITS ARISING FROM YOUR USE OF THE SERVICE, AI RECOMMENDATIONS, OR NETWORK PLUMBER SERVICES.

9. Indemnification

You agree to indemnify and hold harmless PlumberAI from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

10. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of California.

13. Contact Information

If you have any questions about these Terms, please contact us at adrian@plumber.ai.

This Terms of Service was last updated on January 15, 2025.