Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email address)
- Plumbing service requests and preferences
- Communication history and support interactions
- Usage data and analytics information
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Provide and personalize our AI-powered plumbing services
- Connect you with qualified plumbers in your area
- Send you important updates and communications
- Improve our services and develop new features
- Ensure the security and integrity of our platform
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
- With plumbers to facilitate service requests
- With service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information:
- Access and update your account information
- Request deletion of your personal data
- Opt out of marketing communications
- Request a copy of your data
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@plumberai.com or through our support channels.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date below.
Last Updated: January 2024
Questions About Your Privacy?
Our team is here to help you understand how we protect your data and answer any privacy-related questions.